Arrival and Departure

Rooms are available after 3.00pm on the date of arrival and must be vacated by 10.30am on the date of departure. If these times are not suitable, please let us know and we will try to accommodate you.

Conditions of rental

The number of people occupying the property must not exceed the number agreed at time of booking unless subsequently agreed with us, the owners.

The hirer must leave the property in the same clean and tidy condition as they found it, otherwise an additional cleaning charge will be incurred.

We (the owners) shall be entitled to enter the property during the rental for all reasonable purposes and we are bound to take all reasonable steps to notify you should this become necessary.

The hirer will be responsible for any damages, or breakages to the property and furnishings etc. All damage must be reported immediately and paid for prior to departure or we reserve the right to charge this to your credit/debit card.

Note that by completing a booking, the hirer enters into a legal agreement which binds you to abide by the conditions of the booking, rental and cancellation policy

Miscellaneous

We regret that, with the exception of assistance dogs, no pets are permitted within the guest house.

As none of our rooms are at ground level, they may not be suitable for disabled persons. None of our rooms have been specially adapted for customers with disabilities

Although Fraoch house will make every possible effort to accommodate your personal requirements, we apologise in advance if your particular requests cannot be met.